As a small business, regardless of whether you choose hosted services or a dedicated server, your company will need a more structured approach to IT consulting and support. PBS can evaluate your requirements, and deliver a plan that leverages industry best practices and proven solutions - all at an affordable cost. If you are looking for the peace of mind that comes from working with a business partner that truly understands your business and delivers superior customer service, our team is ready.
PBS works with the service provider to acccess the underlying technology and include as an integral part of the service. A well-known example that has existed for years is ADP's standard payroll offering. Recently, PBS and other major outsourcing service providers have beguns to offer a variety or platform solution to satisfy lines of business applications.
The technology supporting a PBS is sold in a Software-as-a-Service (SaaS) model that is bundled with the cost of services. The option to include a service provider and part of the solutions also offered.
Use a single system to automate and manage service relationships inside and outside the enterprise.Consolidate legacy, redundant IT service systems to a single system of record for IT. Standardize and globalize services processes across IT.Deliver an intuitive, approachable, and consumer-like service experience for all users across the global enterprise